(5 Jul 2022)
RESTRICTION SUMMARY:
ASSOCIATED PRESS
Lisbon – 5 July 2022
1. Various of passengers queuing to receive assistance
2. SOUNDBITE (Italian) Franco Sau, 72-year-old pensioner trying to return to Cagliari, Sardinia:
“I should have left Saturday, Saturday at 15.30 (14.30 GMT), we had the boarding pass but they told us there was overbooking. They took the luggage out, sent us away and they organized the return (flight) for today but they didn’t give us the luggage back, we were not able to keep them.”
3. Mid of queue
4. SOUNDBITE (Italian) Franco Sau, 72-year-old pensioner trying to return to Cagliari, Sardinia:
“We didn’t have our luggage so we had to buy the basics to be able to survive, tooth brush, private things. It wasn’t very nice.”
5. Wide of people walking
6. Close of boarding gates sign
7. Audilene Francisca, Passenger trying to return to Brazil
8. SOUNDBITE (Portuguese) Audilene Francisca, Passenger trying to return to Brazil:
“I bought today a direct flight for today for 1700 francs and they want to give me a flight for the 7th (July).
(Reporter – so they cancelled today’s flight?)
“Yes they cancelled my flight for which I paid 1700 francs and now they will only give me one for the 7th.”
9. Close of departures board
10. Tilt down from board to airport hall
11. Various of people at check-in
STORYLINE
Passengers at Lisbon Airport faced delays and flight cancellations on Tuesday amid ongoing disruptions at European Airports.
On Monday, Portuguese authorities put in place a summer contingency plan at the country’s airports, promising unprecedented staffing levels at passport control.
At Lisbon Airport the situation was critical over the weekend with dozens of flights cancelled and long queues, but the situation appears to be returning back to normal with only a few constraints due to daily flight cancellations.   
Similar scenes have occurred across Europe and at airports in the United States.
Portuguese authorities have given a variety of reasons for the disruption, including an unanticipated surge in travelers, cancellations elsewhere in Europe having a knock-on effect, and staff shortages.
The government said the new airport plan is a response to “exponential” increase in arrivals, as travel has boomed after the COVID-19 pandemic.
Wider use of electronic passport gates, more support staff to help passengers and improved information services are also being promised for the summer.
AP video shot by Helena Alves
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