In this episode of The Property Marketing Lounge, we discuss what influences a customer in making key decisions in relation to their experience and therefore impacting their propensity to be a repeat customer and recommending you.

Hannah Chappatte (CEO and Co-Founder of HYBR), John Maragna (Specialist in Operations in the Private Rented Sector) and Fathi Mohamoud (Head of Operations UK and Ireland, aparto) joined us to give their unique insight into how product, service and brand can impact this.

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